Ash Hiking Staff

For full details of our Delivery and Shipping Information please click here.

RETURNS AND EXCHANGES PERIOD EXTENDED TO 18TH JANUARY 2019 OVER THE CHRISTMAS PERIOD

UK Mainland Deliveries (3-5 days delivery)

• Orders over £75.00 – FREE - Standard Delivery
• Orders up to £75.00 – Royal Mail signed for or courier at £3.95

Germany (4-7 days delivery) - All orders £5.95

Republic of Ireland (5-7 days delivery) - All orders £7.95

Highlands, Islands, Scilly Isles, Isle of Man (4-7 days delivery)

• Orders up to £150.00 - £3.95
• Orders over £150.00 - £14.95

France(4-7 days delivery)

• Orders up to £150.00 - £5.95
• Orders over £150.00 - £8.95

Italy (4-7 days delivery) - All orders £9.95

Spain (4-7 days delivery) - All orders £10.95

Sweden (6-10 days delivery) - All orders £9.95

Belgium (4-7 days delivery)

• Orders up to £150.00 - £6.95
• Orders over £150.00 - £8.95

Denmark (3-7 days delivery) - All orders £9.95

Austria (5-7 days delivery) - All orders £9.95

Bulgari (3-7 days delivery) - All orders £5.95

Finland (5-7 days delivery) - All orders £9.95

Poland (5-7 days delivery) - All orders £8.95

Romania (4-6 days delivery) - All orders £5.95

Luxembourg(5-7 days delivery) - All orders £9.95

Portugal (5-7 days delivery) - All orders £10.95

Greece (5-7 days delivery) - All orders £13.95

Rest of Europe (outside of UK)(5-10 days delivery)

• Orders up to £50.00 - £10.00
• Orders between £50.01 - £150.00 - £16.00
• Orders between £150.01 - £300.00 - £30.00
• Orders over £300.01 - FREE

USA (6-10 days delivery)

• Orders up to £50.00 – £9.95
• Orders over £50.00 - £14.95

Australia (6-10 days delivery)

• Orders up to £150.00 - £12.95
• Orders over £150.00 - £20.95

Canada (6-10 days delivery)

• Orders up to £150.00 - £10.95
• Orders over £150.00 - £16.95

New Zealand (6-10 days delivery)

• Orders up to £150.00 - £8.95
• Orders over £150.00 - £14.95

Norway (6-10 days delivery) - All orders £21.50

Russian Federation (8-10 days delivery)

• Orders up to £100.00 - £21.50
• Orders over £100.00 - £24.95

Rest of the World

When you require goods to be delivered outside the countries listed above, the website will calculate the delivery charges based on the weight of what you are purchasing and where you would like it to be sent. This delivery charge will be shown at checkout once you have entered the delivery address.

Local sales taxes, custom charges and/or import duties on deliveries outside of UK and EU

Deliveries outside of the UK and EU may be subject to additional charges including local sales taxes, custom charges and/or import duties, of which we have no control over and therefore cannot accept liability for. If such additional charges apply, including customs clearance, they may need to be paid before your parcel is released for delivery. Unfortunately we have no control over these charges and are unable to advise on what they may be. For further information, please contact your local Tax or Customs office for details.

For full details of our Returns policy please click here.

Security

At Cherry Tree Country Clothing we take every precaution to ensure your details are secure. With this in mind, we use the latest technological methods to make sure your personal information and data is never compromised. We use Stripe as a method of capturing your credit card details so we never see your credit card data. Stripe holds this information on its secure servers.

Our e-commerce system stores your name, address, telephone number and email address on our secure server, which is SSL compliant. Your personal information is used to process your order and to ensure you are kept up to date with your order details.

At Cherry Tree Country Clothing we will never share your personal information with any third parties.

If you prefer, you can make payments using Paypal or over the telephone. Please see the payment options below.