Terms & Conditions
The following section, together with our Delivery & Returns page and Privacy Policy forms our policy.
Before submitting an order on our website, we recommend that you read and understand the terms and conditions. If you have any other queries or questions, please do not hesitate to contact us. Alternatively, you may find your answer in our Frequently Asked Questions (FAQ) section.
Please note, when you submit an order on this website, you are entering into a contract with CherryTreeCountryClothing.com
Business Information
General
Complaints
Overseas Orders
Registering on this Website
Access
Elibigility to Purchase from the Website
Intellectual Property
Disclaimer
Use of the Website
Suspending or Terminating your Access
Linking to the Website
External Links
Limitation of Liability and Indemnity
Governing Law and Jurisdiction
Cherry Tree Country Clothing reserve the right to make amendments and changes to our website, policies and terms and conditions at any time, without notice.
Business Information
Please send all correspondence to our shop premises based in Ruthin, North Wales:
Correspondence address:
Cherry Tree Country Clothing
Unit 11A Ffordd Helyg
Lon Parcwr Industrial Estate
Ruthin
Denbighshire
LL15 1NJ
General
We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.
If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions in these terms and conditions and the remainder of the provision in question will not be affected.
All Contracts are concluded and available in English only.
If we fail, at any time to insist upon strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions, it shall not constitute a waiver of such rights or remedies and shall not
relieve you from compliance with your obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
Complaints
Your satisfaction is our main aim. If you feel you have received substandard information or service, we would like to hear from you. We will make every effort to try and rectify the issue.
Complaints can either be made via email or by phone 01978 437029.
Overseas Orders
Our Website is only intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom). However, we can, in our sole discretion, accept orders from individuals located outside the United Kingdom and ship overseas subject to you paying for the additional shipping or postage costs. You will have an opportunity to cancel your order in case these costs are not acceptable.
If we agree to supply any Goods ordered from the Website for delivery outside the United Kingdom, they may be subject to import duties and/or additional taxes or expenses incurred due to complying with foreign regulatory requirements or laws. You will be responsible for payment of any such duties and/or taxes in addition to our price including the cost of delivery. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office or taxation authority for further information before placing your order.
Please note that when shipping products internationally, you should be aware that cross-border shipments are subject to opening and inspection by customs authorities. Please also note that you must comply with all applicable laws and regulations of the country for which the Goods are destined. We will not be liable for any breach by you of any such laws.
Registering on this Website
When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.
By registering on the Website you undertake:
- That all the details you provide to us for the purpose of registering on the Website are true, accurate, current and complete in all respects
- You will notify us immediately of any changes to the information provided on registration
- You are over 18 or if under 18 you have a parent or guardian's permission to register with the Website in conjunction with and under their supervision
- To only use the Website using your own username and password
- To make every effort to keep your password safe
- Not to disclose your password to anyone
- To change your password immediately upon discovering that it has been compromised
- To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them
- You authorise us to transmit your name, address and other personal information supplied by you (included updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.
Access
You will be able to access parts of the Website without having to register any details with us. However, from time to time certain areas of this Website may be accessible only if you are a registered user.
You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.
We make reasonable efforts to ensure that this Website is available to view and use 24 hours a day throughout each year however, this is not guaranteed. The Website may be temporarily unavailable at anytime because of:
- server or systems failure or other technical issues;
- reasons that are beyond our control;
- required updating,
- maintenance or repair
Where possible we will try to give you advance warning of maintenance issues but shall not be obliged to do so.
ELIGIBILITY TO PURCHASE FROM THE WEBSITE
To be eligible to purchase the Goods on this Website and lawfully enter into and form contracts with us, you must:
- Be 18 years of age or over
- Be legally capable of entering into a binding contract
- Provide full details of a delivery address
If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.
INTELLECTUAL PROPERTY
The content of the Website is protected by copyright (including design copyrights), trade marks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Cherry Tree Country Clothing moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world).
You acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.
You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.
You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.
You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.
No licence is granted to you to use any of our trade marks or those of our affiliated companies.
DISCLAIMER
It shall be your responsibility to ensure that any products, services or information available through the Website meet your specific requirements.
We will not be liable to you if the Website is unavailable at any time.
We attempt to ensure that the information available on the Website at any time is accurate. However, we do not guarantee the accuracy or completeness of material on this Website. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of them. We make no commitment to ensure that such material is correct or up to date.
All drawings, images, descriptive matter and specifications on the Website are for the sole purpose of giving an approximate description for your general information only and should be used only as a guide.
Any prices and offers are only valid at the time they are published on the Website.
All prices and descriptions supersede all previous publications.
Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.
The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these terms and conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty
arising from course of dealing or usage or trade custom.
We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.
We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.
We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you.
You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.
We reserve the right to disclose such information to law enforcement authorities as we reasonably feel is necessary should you breach this agreement.
Your right to cancel your contract
In line with the Consumer Contracts Regulations 2014 you may cancel your contract with us within 14 days form the date you received your item(s) from us. Please contact us in writing, via letter or email including your name, address and order number. You will receive a full refund for the item(s) you return to us but please note that you are responsible for the cost of returning the goods to us.
USE OF THE WEBSITE
You are permitted to use the Website and the material contained in it only as expressly authorised by us and in accordance with these terms and conditions, as may be amended from time to time without notice to you.
We provide access and use of the Website on the basis that we exclude all representations, warranties and conditions to the maximum extent permitted by law.
We reserve the right to:
- Make changes to the information or materials on this Website at any time and without notice to you.
- Temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts of or the entire Website without notice or liability to you or any third party.
- Refuse to post material on the Website or to remove material already posted on the Website
You may not use the Website for any of the following purposes:
- Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
- Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise
- Breaching any applicable local, national or international laws, regulations or code of practice
- Gaining unauthorised access to other computer systems
- Interfering with any other person's use or enjoyment of the Website
- Breaching any laws concerning the use of public telecommunications networks
- Interfering with, disrupting or damaging networks or websites connected to the Website
- Utilisation of data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website
- To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation
- To create and/or publish your own database that features all or substantial parts of the Website
- Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner
In addition, you must not:
- Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the Website
- Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to it
- Attack the Website via a denial-of-service attack or a distributed denial-of service attack
- Damage or disrupt any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website
A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
SUSPENDING OR TERMINATING YOUR ACCESS
We reserve the right to terminate or suspend your access to the Website immediately and without notice to you if:
- You fail to make any payment to us when due
- You breach the terms of these terms and conditions (repeatedly or otherwise)
- You are impersonating any other person or entity
When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity
We suspect you have engaged, or about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website
LINKING TO THE WEBSITE
You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.
Any agreed link must be:
- To the Website's homepage
- Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted
- Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it
- Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists
We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.
We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done.
EXTERNAL LINKS
To provide increased value and convenience to our users, we may provide links to other websites or resources for you to access at your sole discretion and risk. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:
- The privacy practices of such websites
- The content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources
- The use which others make of these websites
Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources
LIMITATION OF LIABILITY AND INDEMNITY
Notwithstanding any other provision in these terms and conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for:
- Death or personal injury resulting from our negligence
- Fraud or fraudulent misrepresentation
- Action pursuant to section 2(3) of the Consumer Protection Act 1987
- Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability
We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise for the below mentioned losses which you have suffered or incurred arising out of or in connection with the provision of any matter in these terms and conditions even if such losses are forseeable or result from a deliberate breach by us or as a result of any action we have taken in response to your breach:
- Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)
- Any loss of goodwill or reputation; or
- Any special or indirect losses; or
- Any loss of data
- Wasted management or office time
- Any other loss or damage of any kind
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these terms and conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.
This clause does not affect your statutory rights as a consumer.
GOVERNING LAW AND JURISDICTION
These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.